I purchased a motorcycle (for my son, a KDX50) from, Keene Motorsports (in Swanzey NH), the transmission have no oil surrounded by it, the gas was full, the 2 stroke grease looks like it have sand in it and one backside shock was nearly to fall past its sell-by date, they can't find the owners manual and won't bring me one, on closer inspection there are signs of previous use; both foot peg are heavily scuffed on the bottom, the brake lever looks approaching it might be bent and is scuffed on the closing stages (all of this is more than just a showroom-drop-on-the-floor). Should I return the bike and reverse the charges? Should I complain to Kawasaki? Should I complain to the NH Atty Gen Consumer Protection board? Or something more creative?
Answers: IMMEDIATELY!---This mechanism tomorrow if possible---return the bike and demand a compensation due to defective merchandise. I would demand to speak to the bureaucrat or owner of the dealership.
"they can't find the owner's manual and won't procure me one..." This is utter bullcrap. They can easily writ one from Kawasaki. Even private individuals can order service manual from Kawasaki.
It sounds like this dealership is a remarkably shady operation. You may have grounds for a suit against them on sundry grounds: They sold you a used bike and claimed it was alien. If they fail to return your money, you even may own a case of fraud.
If you take no satisfaction from the dealership when you try to return the bike and seize a refund, I would suggest hiring an attorney to pursue court actions.
And BTW thank you for revealing the christen of this dealership so that others are warned of their practices.
Kawasaki is probably not to blame surrounded by this instance, but it might be wise to notify their corporate office as to the practices of this dealership. Manufacturers don't like a discouraging rep and may cancel the dealership franchise if they achieve too many complaints such as this.
definetly return it
Setting up shop / a stand for...
Answers: IMMEDIATELY!---This mechanism tomorrow if possible---return the bike and demand a compensation due to defective merchandise. I would demand to speak to the bureaucrat or owner of the dealership.
"they can't find the owner's manual and won't procure me one..." This is utter bullcrap. They can easily writ one from Kawasaki. Even private individuals can order service manual from Kawasaki.
It sounds like this dealership is a remarkably shady operation. You may have grounds for a suit against them on sundry grounds: They sold you a used bike and claimed it was alien. If they fail to return your money, you even may own a case of fraud.
If you take no satisfaction from the dealership when you try to return the bike and seize a refund, I would suggest hiring an attorney to pursue court actions.
And BTW thank you for revealing the christen of this dealership so that others are warned of their practices.
Kawasaki is probably not to blame surrounded by this instance, but it might be wise to notify their corporate office as to the practices of this dealership. Manufacturers don't like a discouraging rep and may cancel the dealership franchise if they achieve too many complaints such as this.
Does it issue what compassionate of 2...
definetly return it
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